Privacy Policy & Terms of Use

🧾 General Information

Who we are

Our website address is: https://gandbrosroofing.com.

📥 Data Collection & Use

Contact forms

When visitors submit a contact form on our website, we collect the information entered into the form fields, including name, email address, phone number, and any message you include. This information is used solely to respond to inquiries, provide estimates, schedule services, or follow up on requests. We do not sell or share this information with third parties for marketing purposes.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

📲 Communication & Messaging

Marketing communications

If you submit your contact information through our website, we may use it to send you emails or text messages related to your inquiry, ongoing projects, or promotions. You may opt out of receiving future communications at any time by following the unsubscribe link in our emails or replying “STOP” to our text messages.

Messaging Policy

G and Bros Roofing will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask if the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their information will not be shared with third parties.

Messaging Terms and Conditions

G and Bros Roofing will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask if the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their information will not be shared with third parties.

🔧 Third-Party Tools & Sharing

Analytics and tracking

We use Google Analytics and Facebook Pixel to help us understand how visitors interact with our website. These tools may collect information such as your IP address, browser type, referring/exit pages, and interactions on our website. This data helps us improve the user experience and monitor the performance of our digital marketing efforts. You can manage your preferences for tracking through your browser settings or opt-out using tools provided by Google or Facebook.

Third-party services

We may share your information with trusted third-party service providers that help us operate our business. This may include:

• CRM software like ServiceTitan to manage scheduling, estimates, and communication;

• Email marketing tools such as Mailchimp to send newsletters or updates;

• Spam detection services to protect our site from malicious content.

These service providers are contractually obligated to protect your information and only use it for the services we request.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

🔐 Your Rights & Data Retention

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Children’s privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or store personal information from children. If you believe that a child has provided us with their personal information, please contact us so we can delete it.

⚖️ Website Terms & Legal Notices

Website Terms of Use

By accessing and using our website, you agree to use the content and services provided for lawful purposes only. You may not use this site in a way that could damage, disable, or interfere with any part of the website or services. G and Bros Roofing reserves the right to modify, suspend, or remove any content or part of the website at any time without notice. We make every effort to provide accurate and up-to-date information, but we do not guarantee its completeness or accuracy.

Disclaimer

The content on this website is provided for general informational purposes only. G and Bros Roofing makes no guarantees, representations, or warranties regarding the accuracy, reliability, or completeness of any information on the site. Any actions taken based on the content of this website are done at your own risk. We are not liable for any loss or damage resulting from the use of this website or reliance on its information.

Copyright

All content on this website—including text, images, graphics, and logos—is the property of G and Bros Roofing unless otherwise stated. No part of this site may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way without prior written permission from G and Bros Roofing.

🔄 Policy updates

We may update this Privacy Policy & Terms of Use from time to time to reflect changes in our practices, services, or legal requirements. When we do, we will update the “Last updated” date at the bottom of this page. We encourage visitors to review this page periodically to stay informed about how we are protecting their information.

Last updated: June 11, 2025